Security and Compliance
Our controls are written into the contract.
Security at Vaultify is not a feature list. It is a set of obligations in every client agreement, backed by people, partners and process.
Operating controls
Nine standards we
hold ourselves to.
| Control | Standard |
|---|---|
| Client onboarding | Identity, beneficial ownership, sanctions and source of funds review is completed before any receipt is accepted. |
| Instructions | Written instructions through an authenticated channel, an independent callback to a number already on file, and a second approver for every release. |
| Destination changes | Any new wallet or bank destination is re-verified and held for a cooling period before first use. |
| Wallet security | Cold storage at a qualified custodian with multi party approval. No single employee can move client funds. |
| Segregation | Client value is held apart from Vaultify operating funds with a client level ledger reconciled daily. |
| Physical vault | Dual control intake, photographs and condition reports, depository partner storage and annual third party counts. |
| Fraud prevention | Staff training on payment diversion and impersonation, including deepfake voice and video requests. Sudden instruction changes trigger a hold. |
| Records | Date, amount, asset, transaction ID, fees and destination are retained for every movement. |
| Independent review | An annual financial audit and an independent review of the anti money laundering program. |
Compliance program
Built for the rules that govern moving value.
Vaultify operates a Bank Secrecy Act and anti money laundering program led by a designated compliance officer, with sanctions screening, transaction monitoring and blockchain analytics.
We provide each service only where we are authorized to provide it or an exemption applies, and we will tell you which licenses, registrations and custodians apply to your mandate before you sign.
Protect yourself
Vaultify will never:
- Ask for your private keys or seed phrase by email, text or phone
- Change our receiving wallet or bank details by email alone
- Pressure you to send funds urgently
- Promise a return on assets you hold with us
If anything about a request seems wrong, stop and call 561.282.8633 before acting.
By appointment
See the controls for yourself.
We will walk you through our onboarding, release and reconciliation process before you commit anything.